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> GROOVECASE MINI |
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My MP3 Player hangs at power on or when in use. What can I do?
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Sometimes, when using your GrooveCASE mini, it may occur the following :
- Your GrooveCASE mini displays the “Data corrupted” error message at Power-On.
- Your GrooveCASE mini displays “can’t play this file”, and you are sure that files present in the GrooveCASE mini are playable bi it.
- Your GrooveCASE mini remains with “PikaOne” message displayed at Power-On and locks or does not start normally.
What you can do in these cases, is to format the GrooveCASE mini to correct the problem. To format the GrooveCASE mini, it is mandatory to use a FAT32 format.
. Please, note that the files present by default on the GrooveCASE mini are not important for the good working of the GrooveCASE mini. Only the PIKAONE.TXT is necessary for the iTunes plug’ in for MAC. If this file is accidentally erased, you can create it using a text editor software. The content is not important, only the name PIKAONE.TXT is important.
Procedure to format the GrooveCASE mini hard disk :
The 1rst and the better solution to format the GrooveCASE mini is to format it using the internal FORMAT menu, as explained in the user’s guide in chapter 5.5.3.
The 2nd solution, if you can not access to the internal menu of the GrooveCASE mini, and, if you can see the GrooveCASE mini on your PC, is to format it using the Windows format utility, take care to format the GrooveCASE mini using FAT(32) and not NTFS. You will be able to format it downloading the PikaFormat software available in our internet site.
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In the case of the file system is not FAT 32 (eg. NTFS or MAC HFS …), the GrooveCASE Mini will display the “Data corrupted” error message at Power-On.
Once formatted, the GrooveCASE mini will automatically create a CONFIG hidden directory used by it to store its own and user’s parameters. Then, copy your Music files from your PC to the GrooveCASE mini.
But, don't forget to copy Music files supported by the GrooveCASE mini (MP3, WMA with or without DRM, PCM, MS-ADPCM, but not MP3 PRO, OGG Vorbis …).
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Note that you need to do the correct disconnection of the GrooveCASE mini from your computer. For this, please, report to the chapter “DISCONNECTION OF YOUR GROOVECASE MINI.
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02
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The battery of my GrooveCASE mini does not charge or take a long time to charge.
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Some USB Hubs does not provide (or no sufficient) power supply to ensure the charge of your MP3 Player. In this case, disconnect your Hub temporarily and connect your MP3 Player directly on the USB connector of your computer. Some laptops PC may also have this issue. If you encountered this problem, you will be able to solve it by getting a PikaOne external charger from store.pikaone.com |
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03
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How is the GrooveCASE Mini under Windows Media Player recognized?
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The “Windows Media Player” software recognizes GrooveCASE Mini as an external Disk and you will be able to thus manage it like a standard hard disk. You will be able thus to use the GrooveCASE Mini and copy the music files (Drag and Drop) declaring it as an external mass storage device.
Moreover, Mini GrooveCASE meeting the "PlayForSure" standard, it will be detected automatically also like an external portable device integrated as a native device into Windows Media Player. You will be able to also refer you to the user's manual in line available under your Windows Media Player software.
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04
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How to know the firmware version of my Mini GrooveCASE?
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Refer to chapter 5.5.2 of this manual to know the version of the Firmware installed in your MP3 Player. The version of the firmware of your GrooveCASE Mini will enable you to know if your GrooveCASE mini contains or not the ultimate functionalities. This information will be required to you when you contact our technical department. |
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05
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Is my GrooveCASE Mini functioning under LINUX operating system?
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GrooveCASE Mini is not supported under LINUX. However, if the USB2 mass storage driver is correctly installed on your LINUX system, GrooveCASE Mini should function correctly. GrooveCASE Mini does support the OGG Vorbis format music files used under Linux.
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06
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The sound of my GrooveCASE Mini is not strong enough. How can I do to increase it?
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The level of the sound emitted by an audio apparatus is limited to 100 dB by a regulation of an official organization of the French standards and our products respect this standard. |
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07
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Which problem could I meet if I connect my GrooveCASE Mini on a USB 1.1 port and not on a USB 2 port?
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The only difficulty that should meet to you is a slow speed of transfer of your files. Indeed, the speed of transfer on a USB 2 port is 480 Mb/Sec. On a USB 1 port, it is 12 Mb/Sec, that is to say 40 times slower.
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To note that you will be able to also have a problem of slowness if the driver of your USB2 card is not correctly installed.
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08
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Windows Media Player ripe my CD in WMA format, how can I do to directly convert my tracks into MP3 format?
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In native mode, Windows media player converted CD audio into WMA files. To convert into MP3 format, you will have to get the MP3 plug' in on the Internet site.
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09 > |
How can I create my Playlist files? |
There is no internal function to create Playlist files directly on your reader MP3. These files must be created with a Music player software like Microsoft Windows Media Player, NullSoft from WinAmp, MusicMatch from MusicMatch ...
Thus, It is important to create these files in the m3u format which is the Playlist format recognized by your mini GrooveCASE.
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10 > |
My GrooveCASE Mini was exposed to an excessive humidity rate and since, the screen LCD is stained. |
The GrooveCASE Mini is not waterproof and this type of problem is not covered by the manufacturer warranty. |
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11 > |
How can I do to charge my music files on my Mini GrooveCASE |
After having established the USB connection from your GrooveCASE Mini to your Computer, this one will be detected by your computer and it will be seen like a standard hard disk.
Then, you will be able to organize your GrooveCASE Mini as good will seems to you by carrying out your titles available on the peripheral source in "Drag ’n Drop" mode towards the MUSIC directory of your GrooveCASE Mini.
The source can be an internal or external disk of your computer or other (Internet ..). You will be able to also copy files other than MP3 or WMA; that will enable you to keep a backup copy of your personal files. It will be enough for you to create a directory in the root of your GrooveCASE mini (e.g. MYDOCUMENTS) as indicated below.
An example of the file structure organization of your GrooveCASE Mini is presented hereafter:
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12 > |
My GrooveCASE Mini is locked. What can I do to initialize it ? |
When you have this type of problem, you need to press and release the OFF button until the GrooveCASE mini power off.
That allows to do a reset.
Note that if that occurs frequently, can you verify the following points before contacting PikaOne support :
What is the lockings frequency?
Which is the symptom?
Does the screen remain it fixed?
Does the screen display something?
Does blocking occur it in stand alone or connected in USB? while playing? In recording? Posed in dish? During a displacement ?
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13/01/2008 |
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